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Business Analysis Certificate Program

A business analyst is an agent of change. They perform a key role in gathering and documenting business, organizational and operational requirements from customers and other stakeholders, and using them to guide product and service design. Business analysts must interact with various groups, at multiple levels, to ensure that key stakeholders remain engaged throughout the process.


Participants will learn to:

  • Understand and document enterprise problems and goals
  • Analyze needs and possible solutions
  • Devise appropriate solution strategies
  • Facilitate stakeholder collaboration
  • Lead change initiatives within their organization

This certificate program addresses the full range of analytical thinking, problem solving, and communications skills required to perform effective business analysis in today's fast-paced environment. This comprehensive review is suitable for those new to the field of business analysis and those seeking their professional certification.


  • Business Analysis Planning and Monitoring
  • Elicitation and Collaboration
  • Requirements Life Cycle Management
  • Strategy Analysis
  • Requirements Analysis and Design Definition
  • Solution Evaluation

The curriculum aligns with the two leading standards in the field ‒ the International Institute of Business Analysis™ (IIBA®) A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) and the Project Management Institute (PMI®) Guide to Business Analysis. These two guides reflect current practices and strategies used in the field. The program will prepare participants for the certification examinations of either.


Classes are held Saturdays, 8:00 AM to 5:00 PM, on the Caltech campus in Pasadena, California.

  Spring 2019 Add to Cart
Business Analysis April 20, May 4, 18,
June 8, 15, 2019
Purchase Additional

Fee: $2850 for the 5 day program. Payment is due 2 weeks prior to the first day of the program. You may pay the entire program fee of $2850 in one payment, or you may pay the program fee in five increments of $570 corresponding to each of the 5 class days.

Each participant can choose one of two textbooks as part of the registration fee. If you wish to purchase the additional textbook, you can do so for $50.

Hours and Credits: Participants will earn 4 Continuing Education Units (CEUs).


Chris Christensen; Rick Hefner, PhD